Termination of Service
When StealthRDP or you can end a service, how refunds, outstanding payments and stored data are handled after termination, and when service can be reinstated.
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Right to Terminate: StealthRDP reserves the right to suspend or terminate your service with immediate effect for any breach of these Terms and Conditions, including, but not limited to, non-payment of fees, violation of the Acceptable Use Policy, or any illegal activities.
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User-Initiated Termination: You may cancel your service at any time in the client area. Monthly plans run to the end of the paid period. A new service can be refunded within 7 days of payment, as account credit to your StealthRDP site wallet. After 7 days, payments are non-refundable (see Payment Terms).
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Notification of Termination: In the event of termination by StealthRDP, we will endeavor to provide you with prior notice. However, in cases of serious violations, termination may be immediate and without notice.
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Data Retention Post-Termination: When a service ends, all data stored on its server is permanently deleted. It is the responsibility of the user to ensure that their data is backed up before the service ends. Account and billing records are retained as described in our Privacy Policy.
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Outstanding Payments: Any outstanding balances owed to StealthRDP must be settled upon termination of service. Failure to do so may result in legal action.
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Effect of Termination: Termination will result in the immediate cessation of access to the service and the forfeiture of any data stored on StealthRDP servers.
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Reinstatement: Reinstatement of terminated services is at the discretion of StealthRDP and may require the settlement of outstanding balances and a commitment to correct previous violations.
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Eligibility for Refund: If an issue originates from our end and remains unresolved despite our efforts, customers are eligible for a refund. This is calculated based on the remaining service days from the date of our last communication acknowledging the inability to resolve the issue. However, refunds or replacements are not granted if the customer is unable to integrate the solution provided by our support team. The service remains active until the end of the current billing period in such cases.
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Illegal Activities and Repeated Abuse: Any involvement in illegal activities will result in the immediate suspension of the server. If abuse is received a second time, the customer's account, including all associated servers, will be permanently terminated. Repeated abuse or violations of our Terms and Conditions will lead to the permanent closure of the customer's account. Such termination will be final, with no possibility of reinstatement.
By using StealthRDP's services, you acknowledge and agree to these termination terms.
